Is business process outsourcing (BPO) growing in 2021?  I’m not going to fool you or mislead you. BPO is still going to grow and is still going to expand in 2021 for multiple reasons, even though remote working is now more popular than ever.  We are entering a new work ecosystem where companies are now…

A couple of years ago, I gathered the 33 top business challenges across all industries. They fall within several main segments: Strategy Marketing Recruitment Management Sales Technology Legal While tech is self-explanatory (and notably solved with technology itself), software and hardware solutions can contribute to easier organization in the long run. Here’s how the global…

Excessive levels of stress—and the inability to deal with it—have been leading to major outbursts both personally and professionally, impacting the global economy. The Mental Health Foundation in the UK reports that 74% of people have felt so stressed out that they have been overwhelmed or unable to cope at all.  The American Psychological Association…

Having spent my last 11 years growing an agency, one of the factors we squeeze and optimize most frequently is performance. Agencies are a weird beast that gets scrutinized all the time. Why? Enterprises are large and monolith enough to employ an endless set of processes going through multiple layers across a number of departments…

What are the best ways and the best practices for attracting better prospects for your business? 53% of the sales leaders surveyed by CSO Insights claim that their top barrier to reaching their goals is their team’s inability to generate enough qualified leads through prospecting. A qualified lead is basically any company or individual who…

What are the top content marketing lessons we’ve learned in 2020 that are going to get us through 2021?  Well, we’ve been dealing with content marketing for over a decade now, and the industry is evolving so quickly that sometimes SEO is king, sometimes it’s, social media, or PPC, or something else. Things are evolving…

If we learned anything this year, that would be how fast things could happen. In just a blink of an eye, you could lose the company you have worked hard for in many years. The Havas Group report shows that 77% of brands could disappear overnight and no one would even care or notice.  The…

Complaining about an influx of prospects may sound ridiculous to many. But in reality, growing businesses *can* attract new customers if they need to, considering they’ve been in business long enough to build a reputation or a portfolio, save some capital, and explore a couple of channels that get the job done. In this case,…

To become and remain successful and rise above the competition, businesses must continuously improve and monitor their processes. Failure to do so may result in big financial losses, lower investment capital, reduced motivation in employees, and fewer satisfied customers.  This is why more and more companies worldwide are adopting business process management (BPM) applications in…

Planning a new web design project or a redesign is a tough exercise growing organizations go through. And in the era of $59 premium templates, understanding the rationale behind spending months in conceptualization, mockups, and prototypes requires some business insight. There are three reasons custom web design solutions are important to businesses: Corporate/brand identity User…