Is business process outsourcing (BPO) growing in 2021?  I’m not going to fool you or mislead you. BPO is still going to grow and is still going to expand in 2021 for multiple reasons, even though remote working is now more popular than ever.  We are entering a new work ecosystem where companies are now…

Excessive levels of stress—and the inability to deal with it—have been leading to major outbursts both personally and professionally, impacting the global economy. The Mental Health Foundation in the UK reports that 74% of people have felt so stressed out that they have been overwhelmed or unable to cope at all.  The American Psychological Association…

Complaining about an influx of prospects may sound ridiculous to many. But in reality, growing businesses *can* attract new customers if they need to, considering they’ve been in business long enough to build a reputation or a portfolio, save some capital, and explore a couple of channels that get the job done. In this case,…

To become and remain successful and rise above the competition, businesses must continuously improve and monitor their processes. Failure to do so may result in big financial losses, lower investment capital, reduced motivation in employees, and fewer satisfied customers.  This is why more and more companies worldwide are adopting business process management (BPM) applications in…

If your company hasn’t grown to a fully-fledged corporation yet, you’re probably terrified (if not disgusted) from all the enterprise lingo – workflows, procedures, contingency plans, risk management (to name a few). But scaling an organization is impossible without the implementation of business process management (BPM) practices in-house.  NASA tanked $327.6M through its Mars Climate…

Gaining experience is not a solo adventure, and learning from the best is a shortcut that many people underuse. For business owners and executives who are wise enough to seek help, they work with and learn from a reliable business consultant. Those who are much wiser take hints from how consultants work and what business…

Critical thinking is a powerful skill that’s applicable in both daily life and running a business. However, managers and executives are in charge of large budgets and diverse teams. Irresponsible business decisions and ignoring risk management can harm a group of people and their families, in addition to other areas of business (partners and vendors).…

What determines “progress” in terms of employment? Progress is defined by focusing on a higher goal without having to constantly worry about day-to-day needs (food, water, shelter, clothing). Those are the basic survival needs. Until you are sure that those are taken care of, your mind constantly switches back to the urgent needs at hand…

Management and ownership are different. But are these truly incompatible? Successful business owners and entrepreneurs have simply struggled for a continuous period of time, juggling with anything and everything from legal and accounting through sales and marketing, IT, operations, recruitment, branding, management, negotiations, to name A FEW. This isn’t necessarily a great thing if the…

Starting a business is no uncharted territory – almost every inch of it has already been conquered. But not everyone was able to write a successful conquest; most of those who tried failed. For there is a universal truth behind the stories of those who were fortunate: success doesn’t come easy. There’s a ton of…