Handling resignations can be a tough process especially when it’s the top employees who are leaving. Searching for the best replacement for that soon-to-be-vacant role is the most challenging part of the process. So, as much as possible, you want to prevent them from leaving and ensure that employee turnover remains acceptably low for your…

Remember the old saying, “People don’t quit jobs, they quit managers.”?  It’s similar when the people in charge are at fault.  Highly motivated and enthusiastic people, or people who want to make a change, give up because they don’t feel their leadership sees the future in the best possible manner. That leadership does not take…

This year continues to be surprising even after all that we went through the past year. As a result, we had to shift the way we work, the way we think, the way we process information, and the way we pivot in business. Many of us had to go through a new process of hiring…

Time is money. Time lost means money lost. Time wasted means money wasted.  One of the leading causes behind businesses losing and wasting a lot of time and money is the amount of time they spend in business meetings. Middle managers typically spend 35% of their time in meetings while those who belong to the…

Having spent my last 11 years growing an agency, one of the factors we squeeze and optimize most frequently is performance. Agencies are a weird beast that gets scrutinized all the time. Why? Enterprises are large and monolith enough to employ an endless set of processes going through multiple layers across a number of departments…

Digital businesses were forced to move fully remotely during the social isolation of COVID-19. But this is one of the worst experiments of “testing out remote working”. Employees experience different dynamics at home. Kids are home-schooled (or babysitters are no longer available). Social contacts are non-existent. The biological weapon creeping out there keeps everyone alert.…

Resilience is my number 1 hiring trait.  As a manager, you will have ups and downs with your employees, and your feedback should reflect this. It’s not about harshness or power play, mind you. Receiving critical feedback may be absolutely devastating for juniors and many introverts.  However, your options are very limited and you don’t…

Onboarding new employees is an essential part of the recruitment process. Skipping this requirement can backfire big time.  But here’s the thing: onboarding a new hire takes months until reaching efficiency. Hiring the wrong fit is often a 5-figure investment (and past $100K for some roles), considering mentorship, training, involving other team members and management…

What determines “progress” in terms of employment? Progress is defined by focusing on a higher goal without having to constantly worry about day-to-day needs (food, water, shelter, clothing). Those are the basic survival needs. Until you are sure that those are taken care of, your mind constantly switches back to the urgent needs at hand…

No matter what role you have in an organization – a manager, a vendor, a consultant, or an advisor – each comes with its own challenges particularly in managing workplace communication issues. These communication issues often involve conflicts in employee relations. It’s usually the nitpicking or annoyance from the older hire that shows. Or, complaints…