What Is the Difference Between Staff Augmentation and Outsourcing?

Staff augmentation is the synergy between external resources and the core team operating as employees or contractors within an organization.

When the core team needs additional help, augmentation is a necessity to adhere to internal processes, follow protocol, sit in scheduled meetings, and ensure that the entire team—internal and external—acts as one.

Outsourcing is an external function operating on a specific module, system, or workflow in the organization with minimal internal resources. Even when a product manager (or another manager) is assigned to coordinate the work of the outsourced team, most operations follow the processes and the best practices of the outsourcing team.

This ensures consistent and predictable velocity since the team (or set of individuals) operates in their most efficient way—with tools, systems, and processes that are tried and tested.

In augmentation, blending an external team often leads to some overhead such as moving tasks back and forth between external and internal project management systems, duplicating some retro meetings across both teams, or using tools that are foreign to the team.

It is important to be able to distinguish the two and make business decisions based on and with the help of the right solutions. Here is the recruitment guide you need to check for a solid recruitment strategy this year.

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