Always being compliant with everything that a prospect or a client says is not the best practice to build a sustainable business.  This is one of the most important lessons I’ve learned over a decade of running a business and separately running a consultancy—advising small and medium enterprises. Regardless of the fact that clients often…

After writing about the main reasons I don’t pick up my phone, I was eager to author a separate breakdown of why I dodge scheduled meetings (and what makes asynchronous work more bearable). But due to the evergrowing influx of emails or direct messages across a dozen platforms, a rationale behind delaying replies appears to…

How do you make the most out of using Slack? If you have to be available for emergencies but want to skip all the noise and offtopic going on, what would you do? The Downsides Of Using Slack In Practice Even with per-channel notification options and plenty of channels, it’s easy to miss an important…

No matter what role you have in an organization – a manager, a vendor, a consultant, or an advisor – each comes with its own challenges particularly in managing workplace communication issues. These communication issues often involve conflicts in employee relations. It’s usually the nitpicking or annoyance from the older hire that shows. Or, complaints…

Back when I decided to no longer pick up my phone in 2014 or so, I was considered nuts by everyone around me. Nowadays, more and more of my friends and colleagues have adopted this practice, thanks to the endless number of sales calls (and even worse: robocalls). According to a TNS report (quoted on…

The Pew Research Center reported that 90% of US adults believe that communication skills are the most important for children to get ahead in the world today. Meanwhile, 57.9% of employers believe that communication is the most sought- after soft skill among job hunters. Even without these statistics, communication skill is evidently vital in business…