Dealing With Clients: Vendors vs. Consultants

Always being compliant with everything that a prospect or a client says is not the best practice to build a sustainable business.  This is one of the most important lessons I've learned over a decade of running a business and separately running a consultancy—advising small and medium enterprises. Regardless of the fact that clients often want to hear what they're asking for, they're not necessarily in the right position to give the best piece of advice. I had a sales meeting a couple of weeks ago with a former client we used to work with back in the day. He… Continue Reading

16 Reasons Why I Don’t Pick Up My Phone

If you read that, odds are, I either sent you the article directly in response to a call request to meet, or you were proactively searching for a reason not to pick up the phone receiving another invite. Back when I decided to no longer pick up my phone in 2014 or so, I was considered nuts by everyone around me. Nowadays, more and more of my colleagues and partners have adopted this practice, thanks to the endless number of sales calls (and even worse: robocalls). According to a TNS report (quoted on Forbes), Americans receive over 200 million unwanted… Continue Reading

Workplace Communication Techniques and Strategies

No matter what role you have in an organization - a manager, a vendor, a consultant, or an advisor - each comes with its own challenges, particularly in managing workplace communication issues. Effective communication is the lifeblood of any successful organization, and navigating these challenges is essential for fostering a productive and harmonious work environment. These communication issues often involve conflicts in employee relations. It's usually the nitpicking or annoyance from the older hire that shows. Or, complaints about too much communication overhead or lack of proper onboarding internally primarily caused by the lack of Wiki or other documentation in… Continue Reading

How to Get Better at Asynchronous Communication

Allocating your time and creative juices on just whatever and whenever you feel like it can be great. However, in most business dynamics, you can’t really escape the reality of having to sync over client meetings - as well as handle communications following requirements in different formats (such as video drips, email threads, screencasts).  In the early days of my career, I worked multiple jobs at a time with more or less flexible hours. My second real full-time job was a promising venture at first - until I remained the only project lead on-site at the office. I worked as… Continue Reading

16 Reasons I Haven’t Responded To Your Email

After writing about the main reasons I don't pick up my phone, I was eager to author a separate breakdown of why I dodge scheduled meetings (and what makes asynchronous work more bearable). But due to the evergrowing influx of emails or direct messages across a dozen platforms, a rationale behind delaying replies appears to be a more timely piece. On a regular business day, I receive about 350 direct emails and dozens (or sometimes hundreds) of direct contacts across social networks or IMs (excluding work communication). Without further ado, here's a list of possible causations on why you haven't… Continue Reading

Top Challenges When Using Slack For Managing Projects And Clients

How do you make the most out of using Slack? If you have to be available for emergencies but want to skip all the noise and offtopic going on, what would you do? The Downsides Of Using Slack In Practice Even with per-channel notification options and plenty of channels, it's easy to miss an important convo. Examples: 1) Are client/partner channels on or off? "On" means loads of noise. "Off" means you don't see emergencies if other folks aren't on duty. 2) How often do you look into "general help" channels helping out colleagues? It's a slippery slope. 3) What… Continue Reading

6 Ways Bredogenerator Improves Your Communication Skills

The Pew Research Center reported that 90% of US adults believe that communication skills are the most important for children to get ahead in the world today. Meanwhile, 57.9% of employers believe that communication is the most sought- after soft skill among job hunters. Even without these statistics, communication skill is evidently vital in business and life. Yet, many people and even some business leaders struggle with communication. Why People Struggle With Communication? Proficient communicators think fast, analyze details quickly, and are able to think of many things at the same time. They are able to combine creativity with their… Continue Reading