The Problem With Having To Educate Your Customers

John Locke wrote an article named "There are no Clients from Hell" referring to the popular site for freelancers - Clients From Hell. I've been following the site for some time and there are plenty of educational stories, both for freelancers and clients. What John says in his post is: This site encourages the idea that clients who make non-constructive requests or unreasonable demands deserve to be lambasted and mocked online. This reinforces the fallacy that the designer is always right, and that clients are better seen and not heard. I find this false sense of smug superiority to be… Continue Reading