The disjointed process of “rebranding” for GTM purposes is broken across the board.
I’ve sat in over a dozen sales calls this quarter for $15M – $50M companies planning a redesign and repositioning to adapt to the new market realities.
📗 Traditional businesses introducing subscription models
📗 Consolidated companies merging multiple brands
📗 Delivery businesses acquiring delivery arms
📗 Finance adding a fintech component
Often delegated down to marketing directors, dumbed down to a “redesign” with a CRM implementation.
What’s lacking 9 out of 10 times is the complete GTM journey that this workflow requires to succeed effectively.
Repositioning effectively restarts the Product-Market Fit.
➡️ Different personas
➡️ New pricing
➡️ Different acquisition channels
➡️ New product packaging
➡️ Different marketing mix
As a result, organizations have to start the exploration process through customer segmentation and research and market intelligence.
Refine and adopt new messaging and offer definitions.
Study the buying journey, including informational architecture, purchasing behavior, and marketing flywheel.
▶️ This entails primary and secondary research and comprehensive GTM analysis that impact the full revenue lifecycle – including sales, marketing, and CX KPI and targets.
What appears to be a 3-month redesign is a 9-month discovery, complete brand and positioning mapping, early MVP testing, delivery, and ongoing augmentation and alignment across all key functions.
Implementing a website, CRM, ERP, marketing automation software while trying to reposition and pivot the entire company is a flawed premise doomed to fail.
⚠️ It doesn’t take a 3-year rollout to go live, but skipping the critical steps refining the new company DNA is a methodical and thoughtful exercise that shapes the next 5+ years.

