The dumbest thing to do with outbound is prolong the sales funnel just because your playbook says so!

Not only:

1. Have conversion rates go down dramatically, with B2B valuations tanking.

2. BDR/SDR teams shrinking to optimize efficiency.

3. Brand affinity or MQLs dropping as spend is trimmed down.

4. And 95% of leads are not in a buy phase anyway.

🫣 But when cold lead actually respond and ask follow-up questions, you immediately push for a call.
> Or a demo.
> Or a webinar.

Examples:

1. A rising VC fund (many of you have seen on LinkedIn) reached out to join as an LP with starter ticket requirements.

I said yes and asked where to join. After nearly 18 angel investments, 2 SPVs, and an AngelList rolling fund, the process is straightforward and a matter of subscribing.

The deal failed after the fund rep refused to onboard me (after reaching out individually) without a demo call. 📉

2. An offshoring company offered support reps that allowed one of my companies to extend to 24/5 + some weekend coverage (better than 9-5). Asked for a price sheet twice and was refused to proceed without a call.

We went with a competitor who emailed a PDF and we hired two people. ✅

3. A recent DM from someone in a country we’re expanding a team offering video editing talent “at a fraction of the cost of an FTE”. Two unsuccessful attempts to get a price before getting on a call with “their sales manager”.

Over the past 60 days, we’ve signed over $70K in annual subscriptions across a couple of fractional vendors and communities that were hands-off. No sales pitches or bloated demos. 🤷‍♀️

I’ve spoken at events, flew across Europe and the east coast, had family matters and celebrations, closed new contracts, attended on-site meetups in the span of 45 days. Qualification calls are the last thing I would prioritize.

🧑‍🏫 CEOs: If your sales team does not convert, review your outdated playbooks immediately.

SDRs/BDRs: Stop wasting your leads’ time and apply a flexible process that works. With 95% out of market, don’t increase that to 99% sticking to your outdated process.

No alternative text description for this image


Part of:

Mario Peshev is a 5x CEO and operator, founder of DevriX and Growth Shuttle, global value creation advisor, angel investor, and author of “MBA Disrupted.”

His original background in engineering rode the wave of IT entrepreneurship in the last 25 years, from product and service entrepreneurship through acquiring and selling businesses, to investing in global startups like beehiiv, doola, the Stacked Marketer, Alcatraz, SeedBlink.

Peshev spent over 10,000 hours in consulting and training contracts for mid-market and enterprise organizations like VMware, SAP, Software AG, CERN, Saudi Aramco since 2006. His books and guides are referenced in over 50 universities in North America, Europe, and Asia.


Follow Mario on social:

Latest Editions:

Latest Answers: